FREQUENTLY ASKED QUESTIONS

When you can't find the answer you are looking for here, don't hesitate to get in touch. A member of our friendly team would be happy to help.

What is Self-Storage?

Self-storage is a secure space for you to store items, either for a short or long term. Your space is not shared with anyone else, and may be used to store permissible items. Our self-storage facilities are available in two formats: a partitioned, secure space within one of our warehouses, or a container unit in our secure compound.

What Items Am I Not Permitted to Store?

Illegal, perishable, and flammable items are forbidden.

What Do I Need to Rent Self-Storage?

Two of the following forms of identification are required upon registration:

  • Driving Licence
  • Passport
  • Credit Card

A deposit equal to one month's fee, plus a month in advance, will be required upon registration. The balance is refunded by cheque at the end of the hire period. You will require a padlock to secure your unit.

How Can I Pay for Self-Storage?

Payments may be made by standing order, cheque, cash, and card.

Do I Qualify for a Discount When I Require Long-Term Self-Storage?

We offer a 5% discount for 6 months of pre-paid hire. A 10% discount is available for 12 months of pre-paid hire.

How Much Notice Do I Have to Provide?

All our units are available on a fortnightly rental basis. We only require two weeks' written notice to vacate the unit.

Who Can Access My Self-Storage?

You are the only person with access to your self-storage unit. That is why we ask you to bring your own padlock to secure the unit.

What Vehicle Will I Need to Transport My Goods for Self-Storage?

A Transit™ van holds between 35-45 sq. ft. A Luton™ van holds between 70-80 sq. ft. A 7-1/2 tonne truck holds between 140-170 sq. ft.

Contact us today, in Street, Somerset, for more information about the self-storage services we provide.